Sasayuri Health Clinic

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CANCEL POLICY

Cancel Policy

Thank you for choosing our clinic.

Effective April 2026, we are updating part of our cancellation policy.
This helps us offer appointments smoothly to more patients. We appreciate your understanding and cooperation.

Last-minute and no-show cancellations make it harder to offer slots to others.
We ask for your cooperation so every patient can visit with confidence.

If you have any questions, please speak with our staff.

Policy Fee

Cancellation fees

Self-pay (cosmetic) treatment

By noon two business days before the appointment
No charge
After that through the day before
¥3,300Billed on your next visit
Same day or no-show
100% of the booked serviceBilled on your next visit
  • Based on the planned amount at booking (e.g. one syringe of hyaluronic acid).
  • For package plans, one session will be counted as used.

National health insurance treatment

If you cancel on the day three times in a row
Advance booking unavailableSame-day visits only if slots are open

Hair removal

Same-day cancellation or no-show
One session forfeited

Please Contact Us

Please contact us in the following cases

  • Natural disasters or major transport delays (typhoons, earthquakes, significant train delays, etc.).
  • If we need to reschedule your appointment due to clinic-side issues such as equipment trouble, we will contact you.

Thank you for your understanding and cooperation so every patient can visit comfortably.
We truly appreciate it.

We look forward to serving you at Sasayuri Health Clinic.