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To those who can't receive the automatic reply mail:
- ※ Wrong e-mail address
- Your e-mail address filled in could be wrong. Confirm your own e-mail address and send again or call us.
- ※ Your mail filtering function classifies ours as spam one
- It is possible that ours has been classified as spam one by the filtering function of Yahoo! mail, Yahoo BB, Google (gmail), Ocn or Nifty; see "spam mail" folder or "deleted" folder or other. Change the setup to be able to receive e-mails with ".com" domain.
(※Note that by your mail setup, your assorted mails can be automatically deleted after a certain period of time.)
- ※ Using the refusing receivement of e-mails funtion on cell e-mails
- If you are using the refusing receivement of emails funtion on cell e-mails or other, change the setup to be able to receive e-mails with ".com" domain.
- ※ Classified as spam mail by a security software
- If you are using a security software, it may be judging our automatic reply mail as spam one to assort it into "spam" folder; depending on the kind or setup of security softwares, one might refuse to receive or delete. Confirm the setup of the security software you are using.
- ※ When the capacity of the mail server is full
- When the capacity of mail server is full, you can't receive e-mails anymore.
Secure needed capacity by deleting unnecessary e-mails or other means.
(For details, contact the provider or free-mail business from whom you obtained your e-mail adress.)